Posts Tagged ‘Online Business Management’

Say what? Sounds like a crazy thing to say, me being a proponent of “hiring your virtual team” and such… isn’t delegation a part of that?

I actually have a bit of a different perspective on this and it is based on my belief that:

Your virtual team should be taking stuff OFF your plate, not adding work to your plate.

Delegation is actually a lot of work when you think about it. In order to delegate effectively you need to be able to decide – usually on a day to day basis – what needs to be done, who is best to do it, give specifics on how it needs to be done, set deadlines, answer any of their questions, follow up to make sure it is done, etc. Phew!

I’m actually a fan of coming at this from a slightly different but hugely significant angle – releasing instead of delegating.

I recorded a video a few weeks back that talks about the two different mindsets of virtual support professionals – the business mindset vs. the employee mindset.

In a nutshell, someone with a business mindset really gets that they are the expert, they are the specialist and are providing a valuable service to you. When you talk to someone with a business mindset they are going to say something like “here’s how I can help you” – they will TELL you what they can do for you.

Someone with an employee mindset usually has the best intention at heart and really wants to help – but they don’t yet have the understanding, experience or knowledge to approach you as an expert in their field. Instead they approach you from the perspective of “how can I help you?” – they ASK you how they can help.

If you consider this for a moment you can actually feel the difference here… if someone TELLS you how they can help that actually takes work off your plate. They are clear on what they are doing and what needs to be done – it’s like a sigh of relief!!

When someone ASKS you how they can help that actually adds work to your plate. It now becomes up to you to tell that person what to do, how to do it, when to do it, follow up to make sure it gets done, etc… this is A LOT of work for many business owners (and quite frankly something that many of us do poorly as it’s not our strength).

Most of the business owners I talk to would love to have someone with a business mindset – we are hungry to get this stuff off our plates!

Now when you have someone in place who has a business mindset your “job” is no longer about delegation… it’s now about release. You don’t have to tell them what to do – instead they are telling you! Your job then is just to learn how to let go, how to release what needs to be done so someone else can take care of it for you.

This article was written by

Tina Forsyth is the author of Becoming an Online Business Manager: Playing a Bigger Game with Your Clients and Yourself. She writes and consults in advanced online marketing and business systems for business owners and their support teams. www.OnlineBusinessManager.com

Thank you advance and I look forward to comments to this post.   Post right  here on this blog.

In the partnership between online business owner and online business manager it is the business owner who determines where they want to go in their business and it’s the OBM’s role to make sure that the bus get’s there!

Online business owners are in a league of their own. It takes hard work and dedication, long hours and determination to be successful among the thousands of competing online businesses.  New products and services, email marketing, joint ventures, networking, teleclasses, and newsletters are just a handful of the various projects an online business owner must handle. Is it any wonder online business burnout is so common?

It’s not that these online business owners aren’t successful, quite the contrary.  Their hard work causes them to be very successful – but at what cost? If you are successful but unhappy then what is the point? Online business owners often take on all the tasks and projects involved in their business; administrative, marketing and technical to name just a few. This can leave little time for taking on new and exciting projects, growing the business and enjoying life outside of the business.

So how do online business owners create time for business growth and a personal life? They partner with another online business owner – more specifically – an Online Business Manager (OBM). Not to be mistaken with a Virtual Assistant, an OBM does not perform individual tasks but actually manages your business. This can be done in a variety of ways; for example, often an OBM will manage a team of online professionals who will complete the business tasks at hand.

Imagine having a team of virtual professionals dedicated to your business. Your OBM will manage and monitor all assigned projects and team members, ensuring that all tasks are being completed with excellence and on time so that your business continues to run smoothly. Imagine what you could do now with all that available time!

Partnering with an OBM is an absolute must for successful businesses that want to experience growth and whose owners want to avoid or eliminate business burnout. Some online business owners try outsourcing essential business tasks only to discover that it is even more time consuming to watch over the outsourced projects. To create the time needed for business growth and reduce burnout, there should be someone else in charge of project management – an Online Business Manager.

Online business owners who have successfully partnered with an OBM have more peace of mind and feel a better sense of control and accomplishment in their business.  For example, since your OBM has an active and comprehensive role, vacations can now be enjoyed rather than skipped or compromised by worry.  You can count on your OBM to provide continuous follow-up with their outsourced team, allowing you, the business owner to focus on creating new products or contacts which lead to increased revenue.

Therefore, it is important to choose the right OBM; someone you feel comfortable with and who you can trust. Your business is your baby, so choosing the right OBM may take some time. Be sure to have your business information, goals and needs organized along with specific interview questions. You may find that the first OBM you interview is “the one” or you may have to interview a few OBMs to get a good feel for what you’re really looking for.

Are you interested in finding out more about Online Business Managers? “Grow Your Online Business to New Heights with an Online Business Manager” is a free ebook that explains what an online business owner should know before hiring an OBM. It provides many resources such as interview questions and prep sheets to fully prepare the reader for the interviewing process.  Also, included is a 7-Day eCourse that walks you through critical questions to determine whether your business is ready for an OBM.  In summary, it is a fantastic resource for a successful business interested in growing bigger and better with the help of an OBM.

For more information please visit Brenda Violette, Your Online Business Manager at www.vbsvirtualassist.com

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