What are the benefits of working with VBS Virtual Assist?

You will be working with a complete professional who has a passion for supporting online business owners to achieve their goals for success in their business.   I have nearly 30 years of high level administrative and business management skills and experience.  I spent many of those years in the traditional brick and mortar small to medium sized companies then the last 10 of those years in corporate.  In February 2008 I transferred all my business skills over to the virtual space when I created VBS Virtual Assist, LLC.  I enhanced those skills to fit into my new online and entrepreneurial career by completing The Fast Trac Entrepreneur Program, VA Internet Marketing Program, 1ShoppingCart Master Strategist Certification and the most significant training, Online Business Management Certification Program with Tina Forsyth and Andrea Lea.

The benefits to you are:

• You are working with someone who cares about your success and will treat your business just like my own.  When you succeed, I succeed!
• I am a business owner just like you and understand the business owner perspective.
• I have a complete office just like you would find in an executive office, except I don’t have to keep moving every time management makes a decision.
• I am trained in all the disciplines needed to help you run your online business.
• I pay my own taxes.
• I have a huge network of resources to complete your projects.  If I can’t help you, I can certainly find someone who can.
• I have great testimonials from satisfied business owners, offline and online!

What is an Online Business Manager?

The official definition of an Online Business Manager (OBM) is a virtually based support professional who manages online based businesses, including the day-to-day management of projects, operations, management of team members, metrics management, and development of multiple streams of income.

How will I know what level of service I will require?

The first step to determining the level of service you will require will be determined in your free 30 minute consult call.  Please feel free to click on the button in the side bar that says, “Click Here to Schedule an Appointment”.  This will take you into my calendar – you may choose a time that is convenient for you.  Before our meeting you will be sent a short assessment form to be completed and returned to me before our meeting to make the best use our consultation time.

After that consult call and we both decide that partnering together would be a good fit for both of our businesses we will move to the next step.  I will send you a contract and payment link for your first payment.   We will try a few “dating” projects to test our compatibility.  Again, the OBM relationship is a long term relationship that you want to work for both business owners.

What type of relationship will we have?

My expectations and business model are built on a long term relationship with my clients.  I partner with fewer clients in order to offer a higher level of  attention and support.  I partner with clients who have more than enough work to delegate.  I have learned that I cannot provide a valuable service or make an impact on your business if you only need an online business manager for a minimal number of hours per month.

The reason that I only partner with a small number of select clients is that it allows me to get to know more about your business needs in depth and provide a more personalized service.  This alone is an invaluable service to my clients.

As I become more and more knowledgeable about your business the more value I can add to your bottom line.

What is your personality?

You will find me to be a warm and friendly person, but also very focused and professional when working with clients.

Who is your ideal client?

I am definitely a results oriented manager.  My power and creativity works best for my clients when momentum is high and stable.  My ideal client is one who knows where they want to go in their business, motivated to get there and has the ability to turn loose of the reins to allow me to step in and do what I do best, which in turn, provides the business owner with the time and space to do what they do best.

How will we communicate?

Common modes of communication and data delivery include the Internet, e-mail and phone call conferences, online work spaces, and fax machine.

When are you available?

My office hours are Monday through Thursday, 9:00 a.m. – 6:00 p.m. and Friday’s from 8:00 a.m. – 12:00 noon.  But I am not always available during that time.  Since I work with other clients, I may need to be focused on their projects for a while, just as I need to be focused on yours.  I do not offer instant turn around on projects – it’s not fair to everyone else.  If we have something coming up that we know will be on a tight time frame, we will make sure that we discuss it at our weekly meetings so that we have the plan and the time in place.

What about fees?

As an Online Business Manager it is my goal to support the growth and success of your business without having to worry about every minute that it takes to complete projects.  Therefore, I work on a retainer and project basis.  After reviewing your business model and goals together we estimate the time is needed each month in order to reach the agreed upon goals for your business.  I have learned that what works best for me and my clients is no less than 20 hours a month.

I’d be happy to discuss a tailored retainer package to fit your needs.    Incentive packages that include base + incentive may be recommended and agreed upon.

A signed Online Business Manager Agreement is required before any work begins, along with the first payment.  A payment link will arrive at the same time of the agreement.  Once we decide to partner together you will be sent an OBM Agreement  via my contract management tool EcoSign.

Payment Policy

• Retainer clients are billed the retainer amount at the beginning of the month (due upon receipt) and will be billed for any overages at the end of the month.
• Clients will be charged for incidental costs such as stationary, postcards, postage, mileage, shipping, etc.
• I accept PayPal, checks, and credit cards (VISA, MasterCard, American Express, and Discover)

It will be my pleasure to help you decide what level of support you do need to grow your business to the levels you desire.   Some businesses are not ready for an Online Business Manager right now, but require the support of other online professionals, such as Virtual Assistants.  It will be my pleasure to support you in getting the right professional to get you to where you want to be in your business.

Please feel free to register for my 7-Day eCourse, “How To Partner With An Online Business Manager“, to determine if your business is ready to hire an Online Business Manager.

I would like to work with you.  What do I do next?

After you have completed the OBM agreement and sent your first payment our initial strategy meeting will be scheduled – and away we go!