Partnering with an Online Business Manager is an investment in the future of your business!
As an Online Business Manager it is my goal to support the growth and success of your business without having to worry about every minute that it takes to complete projects. Therefore, I work on a retainer and project basis. After reviewing your business model and goals together we estimate the time is needed each month in order to reach the agreed upon goals for your business. I have learned that what works best for me and my clients is no less than 20 hours a month.
I’d be happy to discuss a tailored retainer package to fit your needs. Incentive packages that include base + incentive may be recommended and agreed upon.
A signed Online Business Manager Agreement is required before any work begins, along with the first payment. A payment link will arrive at the same time of the agreement. Once we decide to partner together you will be sent an OBM Agreement via my contract management tool EcoSign.
Payment Policy
- Retainer clients are billed the retainer amount at the beginning of the month (due upon receipt) and will be billed for any overages at the end of the month.
- Clients will be charged for incidental costs such as stationary, postcards, postage, mileage, shipping, etc.
- I accept PayPal, checks, and credit cards (VISA, MasterCard, American Express, and Discover)
It will be my pleasure to help you decide what level of support you do need to grow your business to the levels you desire. Some businesses are not ready for an Online Business Manager right now, but require the support of other online professionals, such as Virtual Assistants. It will be my pleasure to support you in getting the right professional to get you to where you want to be in your business.
Please feel free to register for my 7-Day eCourse, “How To Partner With An Online Business Manager“, to determine if your business is ready to hire an Online Business Manager.
- Visa, Mastercard, American Express, Discover or Checking Account Via Paypal
- Checks or Money Orders made payable to: VBS Virtual Assist, LLC, Post Office Box 2613, Middletown, CT 06457
- If you are paying by check it should arrive no later than the 1st day of each month.
- There will be a $40 charge for insufficient funds.
All Fees & Policies are subject to change without notice
TERMS & CONDITIONS
Expenses:
No additional expenses will be incurred without your approval.
Regarding additional expenses, there will be some, for specialized services required. I will also continue to work with your current specialty suppliers, or recommend new ones when necessary. Whenever possible I will pass along cost savings from preferred suppliers.
Foreseeable added expenses will largely fall in the categories of graphic design, web design, some copyrighting and editorial services, and audio/video production. In all cases, I will provide a quote; seek budget approval and payment method from you before taking any action.
Proposals & estimates:
Estimates are provided to the best of our ability following initial consultation and review. Billing will reflect actual project costs incurred. Proposals and estimates are valid for 30 days only from proposal, quote or estimate date.
Payment terms:
The first base fee payment of [$xxx] marks the beginning of the project. You will be invoiced on or about the 25th of each month and payment is due in full on the 1st day of each month. To make payment, simply click on the link supplied in the Acceptance section below.
The incentive based portion of the fee [when in effect] will be calculated at the end of every 30 days and if there is amount due over [$xxx.xx], I will send you an invoice for that additional amount, with accompanying back up figures.
Late Payments:
Payments not received by due date will result in work cessation. Service Provider reserves the right to refuse completion or delivery of work until past due balances are paid. Monthly late charges of $10.00 or 1.75% (APR of 21%), whichever is greater, will be assessed on unpaid balances every 30 (thirty) days.
Termination:
Either party may terminate this agreement by giving 30 days written notice to the other party.
Refunds:
Refunds will be given at the discretion of the Company Management
Materials & Information:
Client will provide all content, outlines, photos, product images, etc., necessary for any special projects. Source material must be clear and legible. Client is responsible for furnishing all pertinent information, and for furnishing accurate, truthful and complete information necessary for Service Provider to perform or complete the contracted services or project.
Legal Clearances:
Client agrees to exercise due diligence in its direction to Service Provider regarding preparation of materials, and must be able to substantiate all claims and representations. Client is responsible for all trademarks, service mark, copyright and patent infringement clearances. Client is also responsible for arranging, prior to service, any necessary legal clearance of materials used.
Accuracy Of Information:
Client assumes full responsibility for acceptance of work or services performed and agreed upon, as well as final proofing and accuracy. Service Provider is not responsible for errors or omissions.
Client agrees that the accuracy of information supplied to Service Provider is the sole responsibility of Client, and that Service Provider is not responsible and shall not be held liable for the results of services performed on the basis of inaccurate, incomplete or untruthful information furnished by Client.
Indemnification/Release Of Liability:
Client shall indemnify, defend and save Service Provider harmless from any and all suits, costs, damages or proceedings, including, but not limited to, Service Provider’s services, pertaining to any and all litigation in which the Client is a party, or any matter in which Service Provider is acting on behalf of Client. Client shall pay all expenses incurred by Service Provider including, but not limited to, all attorneys’ fees, costs and expenses incurred should Service Provider be named a party in any litigation to which Client is a party. Client shall further indemnify and hold harmless Service Provider and its agents, officers and directors from liability for any and all claims, costs, suits and damages, including attorneys’ fees arising directly or indirectly out of or in connection with the operation of Client, and from liability for injuries suffered by any person relating to the Client. This agreement to indemnify Service Provider is not limited to any acts or omissions, statements or representations made by Service Provider in the performance and/or nonperformance of Service Provider’s duties hereunder and relating to all contractual liabilities, which may be alleged or imposed against Service Provider. All reasonable precautions will be taken to safeguard the property entrusted to Service Provider. In the absence of negligence, however, Service Provider will not be held liable for loss, destruction or damage of any kind resulting from items which are lost or delayed in transit, whether such transit is electronic, fax, mail or otherwise, nor for unauthorized use by others of such property. Service Provider will not be held liable for any incidental, consequential or indirect damages, including without limitation damages for loss of profits, business interruption, loss of information, plagiarism, etc. Service Provider will not be held liable for typographical omissions or errors.
Warranty:
Corrections will be made at no charge if they are brought to Service Provider’s attention within 30 (thirty) days after project completion and acceptance. Corrections are not to be construed with changes.
Additional Provisions:
This Agreement shall be governed by and construed according to the laws of the State of Connecticut, and shall not be construed against the drafter. The parties agree that any suit or action relating to this Agreement shall be instituted and commenced exclusively in the federal or state courts in Middlesex County, Connecticut, and the parties hereby waive the right to change such venue and hereby consent to the jurisdiction of such courts. Any liability on the part of Service Provider as determined by a court of law will be limited to an amount not to exceed one month’s retainer. If Service Provider must bring suit or other action to collect on unpaid invoices or seek remedy of any other breach of contract, Service Provider shall be entitled to an award of costs, reasonable attorney’s fees and interest at the maximum rate permitted by law in addition to any other relief awarded.
